Reference

Our Terms, Your Account Rights

These pages set out the conditions under which your 555y account operates, what data we hold, and how we handle your wallet activity across JazzCash, Easypaisa and Raast.

Account TermsPrivacy PolicyJazzCash & Easypaisa Wallet RulesCookie PolicyJurisdiction Notice
555y Our Terms, Your Account Rights
DATA AND SECURITY

How We Handle Your Account Data

We hold only the data needed to run your account and process payments. Here is how each key area works in practice — what we store, how long we keep it, and what you can ask us to change.

Data We Collect We collect your registration details, device identifiers, session logs and wallet references for JazzCash, Easypaisa and Raast transactions. No payment credentials are stored on our servers.
Cookie Handling Session cookies keep your lobby state active. Preference cookies remember your last game category. You can clear both in your browser settings; doing so ends your current session.
Account Security Your account uses OTP verification tied to your registered mobile number. Any change to your linked Easypaisa or Raast wallet requires a fresh OTP confirmation before the update is saved.
Data Retention We keep transaction records for as long as our payment processors and applicable law require. You may request a summary of your data at any time through live chat or email support.
LEGAL CONTACT PATHS

Reach Us About Policy Queries

If a term is unclear, your account has been restricted, or you want to request a copy of the data we hold on you, our support team handles these directly. Raise policy questions through any of the channels below and we will respond with the specific clause or data extract you need.

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a policy question or request a data extract. Responses reference the specific clause relevant to your case.

Email Support

Write to our support address for formal policy requests, account-closure queries or wallet-dispute correspondence. Include your registered mobile number so we can locate your account.

Account Help Centre

The Help Centre inside your account covers common policy topics — account verification steps, wallet linking rules for JazzCash and Easypaisa, and how to request account changes.

Common Questions About Our Legal Terms

These are the questions we get asked most often about account conditions, data rights and wallet policy. If your question is not here, contact support directly from your account dashboard.

The full terms are linked in your account footer and also accessible from the Help Centre. The English version is the authoritative text for all account conditions.

Our account terms apply equally regardless of which wallet you use. Each wallet provider also applies its own transaction rules, which sit alongside ours and are not overridden by them.

Yes. Submit a data request through live chat or email support with your registered mobile number. We will provide a summary of the data we hold for your account.

Contact support through live chat or email to request account closure. Data that must be retained under applicable law or payment-processor rules will be kept for the required period.

Access depends on local law and is available only in eligible regions where permitted. If our platform is restricted under local law in your area, those restrictions apply to your account.

Raise the dispute through our email support channel with your transaction reference. We coordinate with the Raast payment processor to investigate and will update you on each step.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.